1) PURPOSE AND SCOPE
The General Conditions are intended to regulate the relationship between TARIFA VARRILADO S.A. (Hereinafter TAVASA and / or the Company) and you (hereinafter, the Customer), all of the transactions made in the Company’s online store.

TAVASA is a Spanish company with CIF number A28933885 and registered office in Ctra. Extremadura (A-5), Km 40,700. 45950, Casarrubios del Monte, Toledo, Spain.

Any incident, complaint or claim refers to a purchase made through the web, must be communicated to the email address: info@fraganciasplatinvm.com.

 

2) EXCLUSIONS
It is forbidden to sell alcoholic beverages of any kind to anyone under 18 years of age.

Likewise, the products offered by TAVASA through the Company’s online store are not addressed to countries where the consumption of alcoholic beverages is prohibited.

The sale of products offered by TAVASA will be exclusive of the Spanish territory, thus excluding the countries outside this territory.

 

3) ACCEPTANCE AND PROOF OF ACCEPTANCE
The purchase of the products must be done through the activation of the BUY button that appears at the bottom of the purchase request, and expresses the total acceptance of these General Conditions prior to the purchase of the products, without being Of application the novelties that may occur in the clauses of the General Conditions afterwards.

If the Client wishes to read the General Conditions more closely, he can print on paper or save the document in electronic format.

TAVASA informs you that the online documents formalizing the purchases are filed for any possible inconvenient

In the event that the Client makes an error in sending the data, he’ll be able to modify them in the Customer Service Section by calling +34 91 817 08 10. If the modified data refers to the postal address where the Customer has requested that we deliver the purchased product, provided that the product has not been shipped, shipment will be made to the new address indicated. Otherwise, the Customer must wait for the delivery to be effective and subsequently initiate the appropriate return procedures, as detailed in section 4.4.next.

 

4) PRICES, PAYMENT, DELIVERY AND RETURNS

4.1 Prices

The prices applicable to each product are those indicated on the website on the date of order including all VAT (Value Added Tax) and other taxes that may apply.

Offers will be duly marked and identified as such, conveniently indicating the previous price and the price of the offer.

TAVASA reserves the right to make any changes to the website at any time and without previous advice, and may update products and services on a daily basis based on the market.

The corresponding shipping costs are always indicated in the order. In shipments made to countries outside the European Union, TAVASA will not assume the expenses corresponding to customs duties and taxes specific to each country.

4.2 Payment Method

Once the Customer has confirmed the purchase of the product, must proceed to pay the amount indicated. Purchases can be paid by any of the following means, namely:

– Through PayPal (you can pay with your PayPal account or with your debit or credit card).

– Through the payment gateway of the entity “Banco Santander”.

The payment will be charged to the Customer’s account at the moment of purchase of the product or within a maximum period of 24 hours to be counted from that moment. The card with which the payment is made must be associated with an issuing financial institution that is a Spanish bank or savings bank.

The website fraganciasplatinvm.com is responsible for transactions made with credit cards.

The cards allowed for payment are VISA, Mastercard and Maestro. The data is totally secure since the data that has been provided will be processed in an encrypted SSL. For payment with Visa and Mastercard only CES (Secure Electronic Commerce) transactions will be accepted. Thus, after verifying that the card is adhered to CES, our systems will contact the bank issuing the card for the buyer to authorize the purchase. When the bank confirms the authenticity of the card, the card will be charged. Otherwise, the order will be canceled.

If paying through PayPal, the Client will be redirected to the official websit so that it introduces the modality of payment and any necessary data to finish the process

In any case, for each purchase of a product, the customer must provide the requested information that is sent through “secure online payment gateways”. TAVASA guarantees to the client that it doesnt keep confidential data with the means of payment used once confirmed and finalized the acquisition process. The banks with which TAVASA have signed agreements for the provision of the payment service through the so-called “secure online payment gateways” are the only ones that can access this data for the management of payments and collections. When making the payment, the client is directed to the secure interface (https) of the bank to whom the data of his card is provided and validates the operation, in a way not accessible to third parties.

In order for TAVASA to carry out the appropriate procedures, the Client will notify TAVASA, as soon as possible, of any undue or fraudulent charges. Said notice capable of making it to the email address or by calling the telephone number indicated by TAVASA.

4.3 Delivery

Deliveries are sent to the delivery address indicated by the Customer, within 24 – 72 hours for deliveries in the Iberian Peninsula and 7 days for abroad for products in stock.

If the Customer does not receive the order within the period indicated, you can contact TAVASA through the Contact section of the website.

4.4 Withdrawal

TAVASA guarantees to the Client the possibility of canceling his order at any moment and without any cost, provided that the cancellation is communicated before the order has been made available to the carrier for its shipment. Otherwise you should wait to receive the order to process your return.

The Customer will have a period of seven working days from the formalization of the purchase to resolve the contract.

The Client will communicate to TAVASA within the stipulated period and by any means admitted in law, its desire to exercise the right to withdraw from the contract.

The returned order must be delivered together with the delivery note and, if applicable, invoice issued by TAVASA, TAVASA will take responsability of the return costs. The Customer may return any item he has purchased to TAVASA as long as the products have not been opened or used and retain their original seal or packaging.

Once the withdrawal request is processed, the amounts paid by the Client will be paid as soon as possible and, in any case, within thirty days after the request for withdrawal received. In addition, you will be sent documentary confirmation of the same, as well as the acceptance of the withdrawal request.

If a product other than the one requested by the customer was delivered by error of TAVASA, the correct product will be delivered, collecting the first one, without any additional charge for the Customer.

If a product has reached the customer broken, damaged or in poor condition, TAVASA will take care of picking it at your home, replacing it with another in good condition, without additional charges.

For any complaint or inquiry you can contact the following e-mail address: info@fraganciasplatinvm.com

 

5) LANGUAGE AND CURRENCY
The language in which the contract between TAVASA and the Client will be made is Spanish. Likewise, the currency to be used for transactions will be the euro.

 

6) TAVASA’S RESPONSIBILITIES
TAVASA guarantees the quality of the service contracted through the website.
All rights that the laws in force guarantee to consumers and users are guaranteed.

Failure to comply with any of these General Conditions may lead to the return of products or cancellation of Services purchased by the Customer.

 

7) CUSTOMER RESPONSIBILITIES
The Client is obliged to make a lawful use of the Services, without contravening the current legislation, nor damaging the rights and interests of third parties.

The Client guarantees the veracity and accuracy of the data provided when completing the contracting forms, avoiding the causation of damages to TAVASA due to the incorrectness of the same.

Likewise, the Client expressly undertakes not to destroy, alter, render useless or otherwise damage the electronic data, programs or documents found on the website.

The User undertakes not to obstruct the access of other users to the access service through the massive consumption of computer resources, as well as to perform actions that damage, interrupt or generate errors in such systems or services.

The User undertakes not to introduce programs, viruses, macros, applets, ActiveX controls or any other logical device or sequence of characters that cause or are likely to cause any type of alteration in TAVASA or third party computer systems.

The User undertakes not to obtain information, messages, graphics, drawings, sound files and / or images, photographs, recordings, software and in general, any kind of material accessible through the Portal or the services offered therein.

 

8) DATA

8.1 Personal data and commercial communications

We inform you that your personal data will be part of a file owned by TAVASA in order to manage and service your order, as well as to send you information about the products we produce and distribute, both by postal and electronic means.

The processing of data that occur as a result of the services offered by TAVASA will be subject to the Legal Note of the website.

You can exercise your rights of access, rectification, cancellation and opposition, as well as to revoke the consent given for the sending of electronic commercial communications, sending an email to the address info@fraganciasplatinvm.com or a letter addressed to: TAVASA, SA, Paseo Of Extremadura, KM 40,700,45950, Toledo

 

9) Industrial and Intellectual Property

The intellectual and industrial property rights in the creations, trademarks, logos, and any other subject to protection, contained in the TAVASA website correspond exclusively to TAVASA or to third parties that have authorized its inclusion in the web page. The unauthorized reproduction, distribution, marketing or transformation of such creations, trademarks, logos, etc. Constitutes an infringement of the intellectual and industrial property rights of TAVASA or the owner thereof, and may give rise to the exercise of any judicial or extrajudicial actions that may correspond to them in the exercise of their rights.

Likewise, the information to which the Customer may access through the web, may be protected by industrial, intellectual or other property rights. TAVASA will not be responsible in any case and under any concept of the infringements of such rights that can commit as user.

The violation of said rights may constitute a violation of these provisions, as well as an action constituting an offense established in articles 270 and following of the Criminal Code.

 

10) JURISDICTION AND APPLICABLE LAW
In the event that any conflict or discrepancy arises in the interpretation or application of these contractual conditions, the Courts and Tribunals that, if applicable, will be aware of the matter, will be the ones that have the legal regulations applicable in matters of competent jurisdiction, in Which is addressed, in the case of final consumers, to the place of fulfillment of the obligation or to the address of the purchaser.

In the case of a sale made by a company, both parties submit themselves, expressly waiving any other jurisdiction, to the Courts and Tribunals of Barcelona (Spain).